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Contact Us


Corporate Headquarters
3201 Orchard Road
Oswego, IL 60543

Bank Lobby Hours
Monday – Friday 8:30 AM – 5 PM (CST)
Saturday 8 AM – 12 PM (CST)

Drive-Thru Hours
Monday – Friday 8 AM – 6 PM (CST)
Saturday 8 AM – 12 PM (CST)

Holiday Closings
Servbank is closed annually on these holidays:

  • New Years Day
  • Martin Luther King Jr. Day
  • President’s Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran’s Day
  • Thanksgiving
  • Christmas Day

Mortgage Servicing Customer Care

For more information or to address your immediate mortgage needs:

(866) 867-0330 (Toll-Free)

Banking Customer Care

For banking related matters:

(800) 272-3286 (Toll-Free)
(630) 383-0000 (Main)
(630) 554-3311 (Fax)

Consumer Banking Help: [email protected]

Business – Commercial Help:
[email protected]

Qualified Written Requests

Qualified Written Requests are required to be submitted to the address listed below. When Servbank is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days and we will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.

3138 E Elwood St
Phoenix, AZ 85034
Attn: Qualified Written Requests

Visa Global Customer Assistance

For reporting a lost or stolen debit card after hours:

(800) 847-2911 (Toll-Free)