At Servbank, our team takes immense pride in our unique combination of regulatory strength and an unwavering commitment to delivering a best-in-class experience for our customers and our clients. We understand that trust and security are paramount in the financial industry, which is why we stand as a fortified pillar with the regulatory backing of an FDIC insured bank. Beyond compliance, we are driven by our passion for providing an unparalleled customer and client experience. Every member of our team is dedicated to ensuring that our clients receive the highest level of care, support, and guidance. Our commitment to creating excellence extends to every facet of our operations, ensuring that your journey with us is not just secure, but also enriched with the best possible experience.
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Chairman of the Board
Chairman, Stavros Papastavrou, brings to Servbank over 25 years of hardened expertise and leadership in the financial services industry. With an impeccable history of accomplishments in starting and managing successful companies, Stavros is the guiding force and steady hand that leads Servbank towards sustainable growth and industry excellence. His deep industry knowledge and strategic acumen serve as the compass for our enterprising progression to new heights.
President
Meet Ali Vafai, a highly focused executive with over two decades of invaluable experience in the mortgage industry. With expertise spanning origination, operations, technology, compliance, and servicing, Ali is the driving force behind our company’s success. With a proven track record, Ali has demonstrated the exceptional ability to build and lead highly profitable platforms. His visionary leadership has not only propelled our company to new heights but has also set industry standards for excellence. In a dynamic and ever-evolving industry, Ali’s unwavering commitment to innovation and excellence continues to be the guiding light that shapes our future. When it comes to navigating the complex landscape of the mortgage industry, Ali is the compass that ensures our company’s success.
CEO
Servbank’s Chief Executive Officer, Donald Satiroff, has over 25 years of experience in the banking industry. Mr. Satiroff has served in multiple leadership positions with both national and community banks. Mr. Satiroff earned his Bachelors in Finance from Creighton University in Omaha, NE and his MBA in Accounting from the University of Nebraska. Additionally, he graduated from the Graduate School of Banking at the University of Colorado. He has been active in the community serving on the Phoenix Zoo board along with St John Bosco Catholic School, United Food Bank, Junior Achievement, Big Brothers Big Sisters and Valley of the Sun United Way.
Chief Servicing Officer
As Chief Servicing Officer, Jason oversees all servicing operations for Servbank. He brings to Servbank two decades of experience in the financial services and mortgage industry, with Sr. leadership roles at JP Morgan Chase, Ditech, and SLS. With a proven track record, Jason’s leadership and expertise have led to wide-reaching cultural and operational strategies that consistently deliver the highest quality customer and client experience, while also driving high team member engagement and performance that outperforms broader market benchmarks.
Chief Risk Officer
Shayna Arrington, our Chief Risk Officer, is a dedicated advocate for consumer protection and financial services education. As a licensed attorney and former regulator, Shayna specializes in safeguarding consumers’ interests and regulatory adherence. Shayna leads our team with a focus on uncompromising compliance, legal solutions, and collaborative partnerships within the Servbank organization that drive our business forward while actively mitigating risks.
Chief Operating Officer
Our Chief Operating Officer, Richard Toma is a dynamic and results-driven leader with a wealth of experience in change management, compliance governance, and operational controls. Richard excels at translating organizational goals into actionable plans and swiftly implementing and managing initiatives to achieve them. With a diverse background spanning Fortune 50 companies, innovative startups, government agencies, and trade associations, Richard brings a unique and varied perspective to every challenge. Richard is a proud United States Army Combat Veteran, having served in Operation Desert Storm, and is a recipient of the Bronze Star Medal.
